Delta News


Delta awarded strongest global campaign fighting trafficking

Delta’s comprehensive work to #GetOnBoard against human trafficking was recognized as the top global corporate campaign fighting slavery by Thomas Reuters Foundation’s 2020 Stop Slavery Awards in London.
Delta has led the fight against human trafficking for almost 10 years now, as the first airline to sign ECPAT’s Code of Conduct in 2011. With nominees across the globe and leading abolitionists from Europe, Asia, Australia and the United States in attendance, the awards made clear Delta sets a global standard beyond the travel industry as a leading business defending human rights.

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A Flying “Thank You” to Delta’s Worldwide Employees

During a profit sharing celebration on Feb. 14, Delta leaders unveiled another symbol of the company’s appreciation for Delta people: a custom aircraft livery featuring all 90,000 employee names, alongside a message that the aircraft is “dedicated to the world’s best employees and customers.”

The custom “thank you” message featured on this Airbus A321 aircraft was designed, produced and installed in-house by Delta people. The process – which involved 48 custom decal panels – took more than a week to complete at the Delta TechOps print shop and hangar in Atlanta.

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Delta commits $1 billion to become first carbon neutral airline globally

Starting March 1, 2020, Delta is committing $1 billion over the next 10 years on its journey to mitigate all emissions from its global business going forward. We will invest in driving innovation, advancing clean air travel technologies, accelerating the reduction of carbon emissions and waste, and establishing new projects to mitigate the balance of emissions.

Sustainability has long been an important focus for us. We were the No. 1 airline named among America’s Most Sustainable Companies by Barron’s in 2020, and were awarded the Vision for America Award by Keep America Beautiful and the Captain Planet Foundation’s Superhero Corporate Award. We’ve also earned a spot on the FTSE4Good Index for five consecutive years and the Dow Jones Sustainability North America Index for nine consecutive years.

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Fortune names Delta one of the 100 Best Companies to Work For

Delta has been named one of the 2020 Fortune 100 Best Companies to Work For, according to global research and consulting firm Great Place to Work® and Fortune. This is the fourth straight year we’ve  earned this honor.

Delta is again the only airline on the list, which is based on employee ratings of their workplace culture, including the pride they take in their jobs, the camaraderie they experience with co-workers, and level of trust they feel toward leaders.

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Your feedback is fueling a better healthcare experience

More than 13,000 Delta people provided feedback on the company’s health plans – what works, and what doesn’t work – through the Open Enrollment Healthcare Survey and the PX5 Advisory Group. As Delta begins to design a new, simpler healthcare experience for the future, beginning with plan options offered in 2021, this feedback will be at the forefront.

ATL rally drives awareness and support for Delta’s #GetOnBoard campaign to end human trafficking

More than 1,000 employees filled the Delta Flight Museum and another 1,500 joined via SkyHub on Jan. 29 to rally for Delta’s GetOnBoard campaign to end human trafficking and bring awareness and support to its victims. The rally was led by Allison Ausband and
also included activist and actor, Sophia Bush; flight attendant, Tammy Spence; Attorney General of Georgia, Chris Carr; and Jessica, former Delta apprentice.
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Delta wins Best Cabin Crew in USA Today 10 Best’s Reader’s Choice Awards

Delta flight attendants were named #1 on the list of ten, beating Southwest, Alaska, JetBlue and a host of well-known international airlines. A panel of experts partnered with 10Best editors to pick the initial nominees, with the top 10 winners determined by popular vote.
Read more at USA Today 10 Best

Delta earns top admiration from Fortune magazine

Delta’s leadership in social responsibility, innovation, culture and more has again resulted in Delta being named one of Fortune magazine’s Top 50 Most Admired Companies for the seventh consecutive year.

Fortune also named Delta No. 1 on its Most Admired Airline list, the ninth time during the past decade we’ve secured the top spot.

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$1.6 billion in Profit Sharing for 2019 performance

Delta’s reported a 2019 pre-tax profit of $6.2B with a $1.6B profit sharing pool, equaling approximately 16.6 % of annual pay for eligible employees. Here are some fast facts about 2019 profit sharing:

  • $1.6B is the largest profit sharing pool in Delta’s history and 16.6% (which is equal to approximately two months pay for most employees) is the second largest payout percentage in Delta’s history.
  • 2019 will be the sixth year in a row that Delta has paid out more than $1 billion in profit sharing.
  • ​This year’s payout will be approximately 20 percent larger than last year’s payout for most ground and flight attendant employees who worked about the same amount in 2019 as 2018.
  • All eligible Delta people are on the same profit sharing plan and receive the same profit sharing payout percentage, regardless of workgroup.

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Premium Monthly Override Pay

This significant and important investment for Delta flight attendants takes effect in 2020 and represents yet another result of the strong partnership between IFS and the EIG. In general, the program will provide additional compensation through a 40% premium to the hourly pay rate to flight attendants for qualifying hours flown between 90 and 110 in any month when System Schedule Value (SSV) is 83:00 hours and greater. Additionally, a version of the override with a 25% premium will continue in June, July and August if System Schedule Values fall below 83:00 but remain between 81:00 and 82:59 (inclusive). Based on current projections, IFS estimates 2020 Schedule Values will meet the override threshold of 83:00 or greater in seven months throughout the year.

10-Hour Rest Rule

Beginning Jan. 31, 2020, IFS will implement a new scheduling rule for all flight attendant trips, which calls for guaranteed, non-reducible 10 hours scheduled rest from release to report. IFS has proactively implemented this rule, which is mandated by the 2018 FAA Reauthorization Bill, based on direct flight attendant feedback. No other airline has taken this step, and the FAA has not set a deadline for carriers to implement 10-hour rest. In conjunction with this improvement, the IFS and the EIG worked together to increase actual behind-the door rest (at hotels while on layover) for all flight attendants from 8 hours and 30 minutes, to 9 hours, which is longer guaranteed rest compared to that of American and United flight attendants.

New Investments in Flight Attendants

On September 13, Allison announced a series of planned investments to improve work life for flight attendants and enhance the customer experience, resulting ultimately in a stronger Delta. Thanks to input from flight attendants and collaborative work with the EIG, the following investments are slated for 2020 and beyond.

  • Improving flight attendant work-life balance by hiring year-round at maximum capacity. 2,500 – 3,000 flight attendants will be hired in 2020.
  • Introducing a monthly override program.
  • Implementing 10-hour rest (Eff. Jan. 30, 2019)– release to report – ahead of an FAA requirement.
  • Blocking aft seats on three additional fleet types including the A321, A332 and A350, for flight attendant safety during turbulence.
  • Improving catering performance: To improve consistency, quality and safety in our catering efforts, we’re implementing airside commissaries and improving cart tracking, among  other innovative ideas.

Health and Wellbeing Focus and Investments

The HR team is committed to listening and responding to feedback from flight attendants – and all employees – to help ensure that the nearly $800 million Delta spends on healthcare each year is directed to the areas that make the most sense and create the most value for the most people. That includes acting on employee input in the design and offering of health and well-being benefits and services that are intuitive, modern and simple to understand and use. The HR team is dedicating more time, resources and investment dollars to this area in 2019 and 2020 than ever before. Efforts include:

• No premium increases for 2020 and additional dedicated UHC services to provide extra help with difficult and complex medical situations

• A tripling of our investment in mental health services and resources

• A company-wide health benefits survey and division-specific health benefits focus groups conducted in the fall of `2019, the feedback from which will be used to help inform our future benefit review and selection processes

• A comprehensive review of all healthcare plans and benefits by the PX5 Employee Advisory Team

More Support for a Widespread Need: New Mental Health Programs

Mental health issues are increasingly a matter of concern in communities throughout our country. U.S. Government statistics show that as of 2017, 19% of adults and nearly 50% of adolescents have some mental illness.  At Delta, we too have personally engaged with our people seeking help for issues like depression and anxiety. We can all benefit from more mental health support, so here are some new resources:

  • November 2019. Mental health care professionals to be placed on-site in our main hubs, including Atlanta, Detroit, Los Angeles, Minneapolis, New York, Salt Lake City and Seattle.
  • Aetna Resources for Living program. EAP enhancement to provide services such as a more diverse suite of resiliency and work-life tools, robust international service and an overall improved user experience.
  • Text a coach 24/7. Receive coaching within 60 seconds via text for anything from stress to anxiety to relationship struggles—all from the privacy of your smartphone or tablet.
  • LMS leader training. Enhanced ability to identify and respond to signs of mental illness and substance abuse disorders.
  • Peer Support Champions. Colleagues who are trained to detect signs of and assist their colleagues with mental health-related issues.

PX5 Journey and Employee Advisory Team

PX5 (the “P” stands for “People”) is the name for Delta’s new multi-year journey to enhance the employee experience, specifically with the many company-provided programs and services employees interact with over the course of their career, from the hiring process to retirement. PX5 follows in the footsteps of Delta’s popular CX5 program, which is focused on improving the customer experience.

The PX5 Employee Advisory Team, a 19-member, cross-divisional team of both frontline and merit employees representing Delta’s various divisional employee involvement groups and the Delta Board Council, was convened in summer of 2019 and has since been working with HR leaders to review and provide feedback, thoughts and ideas on ways to modernize, simplify and enhance popular HR offerings, including healthcare and pass travel privileges. All Delta employees will be able to contribute their voice and ideas to the PX5 initiative and the work of the PX5 Advisory Team through surveys, focus groups and additional opportunities for sharing their feedback.

4% Raise for 2019

On August 30, Ed announced a 4% raise for flight attendants and ground scale employees effective October 1, 2019. The raise reflects and honors the dedication of Delta people to our customers and comes on the heels of a successful yet hectic summer.

Ed also announced plans to make significant investments in operations and work environment, including staffing, catering, equipment — everything from wheelchairs to GSE — and front-line leadership development among others.

Awards

Delta continues to be recognized as an outstanding business, employer, and contributor to our communities. While we are appreciative of every honor we receive, we’re particularly proud of those driven by Delta people’s votes—resulting in our company winning top culture and best place to work awards.

  • Travel Rewards SkyMiles named the Best Travel Rewards program by US News
  • Inclusion. Best Place to Work for Disability Inclusion’ 4 years running
  • Corporate Citizenship. Named one of the most community-minded companies in the U.S. by Civic 
  • Corporate Responsibility Magazine’s 100 Best Corporate Citizens; Recognized for outstanding environmental, social and governance transparency
  • Indeed: Top-Rated Workplace
  • Fortune: 2019 100 Best Companies to Work For 
  • Glassdoor: 2019 Best Places to Work 
  • Great Place to Work:
    • 2018 Best Workplaces for Diversity (no. 26)
    • 2019 Best Workplaces for Millennials (no. 61)
    • 2019 Best Workplaces for Women (no. 67)